SoccerHelp Premium Refund Policy

This Refund Policy is part of the Agreement titled "Terms and Conditions of Use Agreement". Subscribers agree to read that Agreement. We expect that SoccerHelp Premium will be available 95% or more of the time (after 5 years of operation, SoccerHelp Premium has been available 99% of the time). However, this Refund Policy is designed in case the Site is off-line for an extended period of time.

During the first 30 days of a subscription a subscriber can receive a full refund at any time during the first 30 days of the subscription term with no questions asked. However, after the first 30 days of the subscription term, due to the nature of the subscription and the fact that the material can be printed at any time, refunds will only be provided if the entire SoccerHelp Premium site (the "Site") is out of service (i.e., "off-line") and not available to any subscribers due to circumstances within our control (the internet not working, your computer breaking, an internet service provider not providing you with good internet service, acts of God, and natural or manmade disasters are not within our control) (situations qualifying for a refund are hereinafter referred to as those where the Site is "Avoidably Unavailable"), and then only upon request and according to the following policy:

  1. A subscriber can receive a full refund at any time during the first 30 days of the subscription term with no questions asked.
  2. After the first 30 days of the subscription term, a subscriber shall be eligible for a refund if the Site is Avoidably Unavailable more than 10% of the time during a thirty (30) day period; specifically, this means the Site must be Avoidably Unavailable for more than 72 hours during a thirty (30) day period. In this case, the refund shall be calculated from the date we receive the refund request and shall be made on a pro-rata basis from the date of the request, however the refund shall be the resulting amount less $12.95 (US), which is the estimated value of the first month's subscription.

To apply for a refund, contact us at this link "Contact Us" from SoccerHelp.com. Refunds will be processed by us and not by the payment processing agent.


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From www.soccerhelp.com
Copyright 1999-2017, David and Kay Huddleston
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Legal Notice - Allowed Uses and Copyright Protection. We allow anyone to link to this article or to www.SoccerHelp.com. You may also copy on paper for handouts up to 10 pages from SoccerHelp.com PROVIDED: you include "Source: SoccerHelp.com" at the top or bottom of the article. To copy our work without crediting us is stealing and we WILL protect our copyrights and Trademarks. We would rather be nice than mean, so please follow the guidelines in this paragraph. It is illegal to post any information from SoccerHelp on the internet without written permission from David or Kay Huddleston. If you want to share our information, simply post a link to that page of SoccerHelp. We will allow short quotes of up to 50 words to be posted PROVIDED you do not remove any references to SoccerHelp.com, do NOT disable links, do not copy any images, and provided you add a READABLE FUNCTIONING LINK on the TOP of the same page that goes to www.SoccerHelp.com and says "Copyright www.SoccerHelp.com, used with permission". The link MUST work for both visitors AND search engines and must be at least a size 12 font. We have to enforce this due to blatant theft and to protect our copyrights. We hire a service to look for copyright violations and report violations to the search engines. Taking our original material and making minor changes is still copyright violation and we WILL enforce our copyrights. Thanks for your cooperation.
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